Privacy Policy
How Ztronics America Inc. collects, uses and protects your information.
1. Introduction
Ztronics America Inc. (“Ztronics,” “we,” “us” or “our”) is a wholesale distributor of consumer electronics. This Privacy Policy explains how we collect, use, share and protect personal information when you visit ztronicsamericainc.com (the “Website”), contact our sales team or do business with us.
Our Website and services are intended for business customers such as retailers, resellers and distributors. By using the Website, you agree to the practices described in this policy.
2. Information We Collect
Information you provide to us
When you fill in our contact form, request a quote or contact us by email, phone or WhatsApp, we may collect:
- Your name, job title and business or store name
- Email address, phone number and WhatsApp number
- The product categories, products and quantities you are interested in
- Your shipping destination and any other details you include in your message
Order and business information
If you place an order, we may also collect billing and shipping addresses, purchase details and payment-related information needed to complete the transaction. [Describe how payments are processed, e.g., by wire transfer or a payment provider.]
Information collected automatically
When you visit the Website, we and our service providers may automatically collect technical information such as your IP address, browser type, device type, operating system, pages viewed, links clicked, referring website, and the date and time of your visit.
3. How We Use Your Information
We use personal information to:
- Respond to your inquiries and provide wholesale quotes, pricing and availability
- Process, ship and support your orders
- Communicate with you about your account, orders and our services
- Send updates, offers and marketing messages where permitted by law, with an option to opt out
- Operate, maintain, secure and improve the Website
- Prevent fraud, abuse and unauthorized activity
- Comply with legal, tax and accounting obligations
4. Cookies and Similar Technologies
Cookies are small text files stored on your device. We use cookies and similar technologies to make the Website work, remember your preferences and understand how visitors use the Website. [List the tools you use, such as Google Analytics or advertising pixels, or state that you only use essential cookies.]
You can control or delete cookies through your browser settings. If you block cookies, some parts of the Website may not work as expected.
5. How We Share Information
We may share personal information with:
- Service providers that help us run our business, such as website hosting, email, form processing, analytics and customer support tools
- Shipping and logistics partners so we can deliver your orders
- Payment and financial service providers to process transactions
- Professional advisers such as lawyers, accountants and insurers
- Authorities when required by law or to protect our rights, customers or the public
- Successors in connection with a merger, acquisition or sale of business assets
We do not sell your personal information for money. [Confirm this statement is accurate for your business.]
6. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, tax, accounting and reporting requirements, resolve disputes and enforce our agreements. When information is no longer needed, we delete or anonymize it.
7. Data Security
We use reasonable administrative, technical and physical safeguards to protect personal information. However, no website or method of electronic transmission is completely secure, so we cannot guarantee absolute security.
8. Your Choices and Privacy Rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us.
Residents of certain U.S. states, such as California, may have additional rights under state privacy laws, including rights to know, access, correct, delete and opt out of certain uses of their personal information. To make a request, contact us using the details below. We may need to verify your identity before responding, and we will not discriminate against you for exercising your rights.
9. Children’s Privacy
Our Website and services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Third-Party Links and Services
The Website may link to third-party websites and services, such as brand websites or messaging apps like WhatsApp. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
11. Visitors Outside the United States
We are based in the United States. If you contact us from another country, your information may be transferred to, stored and processed in the United States, where data protection laws may differ from those in your country.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date above. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Ztronics America Inc.
[Street Address, Unit]
[City, State ZIP]
Email: sales@ztronicsamericainc.com [use your privacy contact email]
Phone: +1 (000) 000-0000
You can also reach us through our contact page.